General Description

This is a customer service position that provides consulting services and support to Learning Spaces clients.

Educational Benefits

Become familiar with broad range of software, and develop advanced skills while providing assistance to customers.

Typical Duties and Responsibilities

Consult on use of PC and Macintosh hardware and software within the facility. Consult on file transfer, scanning, media conversion, file recovery, and damaged disk repairs. May also work on a variety of projects including web development, database management, advanced technical support, document production, and system deployments.

Criteria for Selection

• Excellent customer service skills
• Knowledge of Macintosh and PCs
• Familiarity with Ethernet, Telnet and File Transfer Protocol (FTP)
• Knowledge of learning space software including word processing, spreadsheets, databases, and graphics packages for Windows and Macintosh
• Must be willing to work flexible hours, and have excellent communication skills

A satisfactory outcome from a criminal background verification will be required prior to hire.

HOW TO APPLY

To apply, please add your resume to our online Dropbox, and complete the survey.